How long does shipping take?

At Windy City Nation we ship within 2-3 business days.

Unless otherwise stated in the product description.

Shipping takes about 3-5business days to get to the order destination. Sometimes it takes longer depending on your location and our shipping service (USPS).

With orders sometimes there will be a longer delay with USPS, once we have shipped the item out we are at mercy with the carrier. We cannot guarantee the time frame.

A business day is considered every official working day of the week. Another common term is working day. Typically, these are the days between and including Monday to Friday and do not include public holidays and weekends.

***International orders take about 2-3 weeks for the shipment to be delivered.***

How do I track my shipment?

When your order ships you will receive an email from us with your tracking number.

My order is taking longer than expected.. What should I do?

Once we ship an item it is in the mail carriers hands to deliver the product to you. At times the mail carrier can be delayed. If the order is delayed you're more than welcome to give the carrier a call in regards of your shipment.

Will Windy City Nation have more designs?

Of course! We are always adding new designs. Please follow us on FacebookTwitter, and Instagram and check out our email newsletter to stay up to date.

I ordered a back-ordered case how long will it take to come in?

When you order a back-ordered case the date attached to the product when you purchase is the approximate ship date for the case. At times it could ship out earlier or sometimes a little later than that.

Do you do custom designs?

At the moment we unfortunately do not, however we are hoping to add this feature in the future.

Your question wasn't answered? Email us at information@windycitynation.com